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Feb/10

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Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere

Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere

Job Aids and Performance Support in the Workplace gives us everything we’ve ever wanted to know about these invaluable tools and techniques!  Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide.  The authors don’t exaggerate when they claim it’s ‘knowledge everywhere.’

Rating: (out of 2 reviews)

List Price: $ 60.00

Price:

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2 comments

  • Jenelle B. Lozano · May 15, 2010 at 12:34 pm

    Review by Jenelle B. Lozano for Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere
    Rating:
    Got the book—I LOVE IT! …..Better yet, I am using it!

    I have referred the book to several other associates at Bank of America. I find great value in the concepts of Planners and

    Sidekicks. I am leading a project in the deployment of a number of substantial changes to the Bank’s Desk top Sales Tool platform. In discussion with the Design and Development Team, I have introduced the idea of developing planner and sidekick performance support tools as part of the Learning Solution.

    Allison, you continue to engage and improve my results.

    Thanks!

    Jenelle Lozano

    GCIB Learning & Organizational Effectiveness

  • Laura A. Handrick · May 15, 2010 at 1:26 pm

    Review by Laura A. Handrick for Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere
    Rating:
    Purchased and read your new book. Great examples! My favorite new learning was about the sweat-band job aids used by football teams. I’m trying to figure out how to use those as a training aid for new non-English speaking house cleaners . . . Will really help me sell my ideas to Sr. Management

    Next I’ll order a copy of your prior Job Aids book just to have it in my library. Thanks for gathering the examples and sharing.

    Laura Handrick, Director Training Development, The Maids International

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